INDUVEC · Industrial supply My order0

Terms of sale

INDUVEC terms of sale

Last updated: October 2026. These terms apply to order requests made through induvec.com, by email or by phone. The owner's details are in the legal notice (in Spanish).

1. Who this website is for

INDUVEC supplies materials for industrial installations. This website and these terms are intended for businesses and professionals.

2. How to place an order

  • Choose the products and quantities in the catalogue and send the request from «My order».
  • The request is not yet a firm order. Within 24 to 48 working hours we email you a confirmation with the amount, shipping, payment method and lead time.
  • The order is closed when you accept that confirmation in writing and, if payment is in advance, when we receive the payment.
  • We keep a copy of the request and the confirmation. The language of the contract is Spanish.

3. Prices

  • Catalogue prices exclude VAT, which is applied on confirmation according to the rules for the customer's country and VAT number.
  • Shipping is not included: it is quoted separately according to destination and volume.
  • Prices are those in force on the date of confirmation, except for obvious typographical errors.
  • Very large orders (over 1,000 linear metres) and made-to-measure products have specific prices, given before the order is closed.

4. Packaging and quantities

Many products are supplied in full packs (boxes, rolls or pieces). If the quantity ordered does not match, we propose the nearest one before confirming.

5. Made to measure

Any profile can be made in the colour and size you ask for, from 500 linear metres or 150 m², usually within 3 weeks of order confirmation. As it is made to your specification, it is confirmed in writing before production.

6. Delivery and invoicing

INDUVEC manages your order from start to finish. Depending on the product, the goods may be shipped and invoiced directly by the manufacturer or supplier; if so, we tell you on confirmation. One order may arrive in several shipments and with several invoices.

7. Payment

The payment method is stated in each order confirmation. As a rule, the first order is paid by bank transfer before shipment or on the terms agreed. Regular customers may be offered deferred payment.

8. Issues

Check the goods on receipt and note any visible damage on the carrier's delivery note. For any issue, email javier@induvec.com with the order number and photos: we handle it with the relevant supplier.

9. Personal data

We process your data to manage the request and the order, as explained in the privacy policy (in Spanish).

10. Governing law

These terms are governed by Spanish law. In case of discrepancy between versions, the Spanish version prevails.